Last updated: May 19, 2025

1. Introduction

Welcome to Mundo de Oro (https://mundodeoro.com.co/), hereinafter referred to as “we”, “our”, “Mundo de Oro” or “the Site”. By accessing and using this website, you accept these Terms and Conditions in full. If you disagree with these Terms and Conditions or any part of them, you must not use this website.

2. Use of the Site

2.1 Eligibility

To use our services, you must be at least 18 years of age or the legal age of majority in your jurisdiction, whichever is greater.

2.2 Account Registration

Algunos servicios pueden requerir que se registre. Al registrarse, usted acepta proporcionar información precisa, actualizada y completa. Es su responsabilidad mantener la confidencialidad de su contraseña y cuenta.

2.3 Uso Prohibido

You agree not to use the Site to:

  • Illegal or fraudulent activities
  • Collect personal data of other users without their consent
  • Post defamatory, offensive, or inappropriate material
  • Attempt to interfere with the proper functioning of the Site

3. Products and Services

3.1 Product Description

All products are described as accurately as possible. However, we do not guarantee that all descriptions are 100% accurate.

3.2 Prices and Availability

Prices and product availability are subject to change without notice. We reserve the right to limit the quantities of any product.

3.3 Product Warranty

Nuestros productos tienen garantía según lo estipulado en la descripción específica de cada producto o conforme a la legislación colombiana aplicable.

4. Orders and Payments

4.1 Purchase Process

By placing an order, you are offering to purchase the product under these Terms and Conditions. We reserve the right to accept or reject your order.

4.2 Payment Methods

We accept the payment methods shown on our website at the time of purchase. All payment information is processed through secure payment systems.

4.3 Billing

An electronic invoice will be issued for each purchase in accordance with Colombian tax regulations.

5. Shipping and Delivery

5.1 Shipping Policies

Products will be shipped to the address provided by you. Delivery times are estimates and may vary.

5.2 Shipping Costs

Shipping costs are calculated and included in the base price of your purchase.

5.3 Order Tracking

A tracking number will be provided when your order is shipped.

6. Returns and Refunds Policy

6.1 Conditions for Returns

Returns are accepted within 30 days of delivery, provided the product is in its original condition.

6.2 Return Process

To initiate a return, please contact our customer service through the official channels indicated on our website.

6.3 Refunds

Refunds will be processed using the original payment method within 15 business days of receiving the returned product.

7. Intellectual Property

7.1 Copyright

All content on this website, including text, graphics, logos, images, and software, is protected by copyright and belongs to Mundo de Oro or its content providers.

7.2 Trademarks

All trademarks, service marks, and trade names used on the Site are the property of Mundo de Oro or their respective owners.

7.3 Use of Content

Reproduction, distribution, modification, or use of the Site's content without prior written authorization is prohibited.

8. Privacy and Data Protection

8.1 Privacy Policy

Your use of our Site is also subject to our Privacy Policy, which you can consult Here.

8.2 Processing of Personal Data

We collect and process personal data in accordance with Law 1581 of 2012 on the Protection of Personal Data of Colombia and other applicable regulations.

9. Limitation of Liability

9.1 Use of the Site

Use of this Site is at your own risk. The content is provided on an "as is" and "as available" basis.

9.2 Accuracy of Information

Although we make every effort to ensure the accuracy of the information, we do not warrant the accuracy, completeness, or currency of the information provided on the Site.

9.3 Indirect Damages

We shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our services.

10. Modifications of the Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Modifications will become effective immediately upon their posting on the Site. Your continued use of the Site after such changes constitutes your acceptance of the new terms.

11. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the Republic of Colombia. Any dispute relating to these terms will be subject to the exclusive jurisdiction of the courts of Colombia.

12. Contact

If you have any questions about these Terms and Conditions, you can contact us through: